Anyone else an Ebay addict?

[juliejuliejulie]

ive got 14 positive feedbacks so far and i have a yellow star

[julian]

juliejuliejulie said:

ive got 14 positive feedbacks so far and i have a yellow star

I've had 121 but it only counts as 84 because some are from the same people. I have a blue star

[juliejuliejulie]

Well done you - i only been on it for about a year and don't use it much b ut when i do and when i buy stuff its always good to get positive feedback not really caring about blue yellow green red stars, the only negative thing i have ever had was an old make pc i sold and f*cked up my pay pal account and i can't do selling now, ie i lost my pc i think and the person was not happy and i couldnt contact them and when i did i get no answer - bit of a let down by getting ripped off and not able to use it to sell stuff

[silenthill]

I'm around 10 feedbacks off of hitting 500 on my selling ID so I get a purple star soon, woohoo

[remaha]

A couple of people have said that they have got ripped off by buyers.

I'm thinking of using PayPal to sell some software. What I don't understand is how the seller can get ripped off if the buyer pays with PayPal. Can anyone enlighten me?

[silenthill]

remaha said:

A couple of people have said that they have got ripped off by buyers.

I'm thinking of using PayPal to sell some software. What I don't understand is how the seller can get ripped off if the buyer pays with PayPal. Can anyone enlighten me?

Basically Paypal almost always find in favour of the buyer if there is a dispute.

Say you sent something expensive, costs £500, buyer says it's faulty, Paypal tell them to return to seller with proof of postage, there's no guarantee they will send you back what you sent them, but they have a tracking number to give Paypal so they win (there must be sellers who have challenged this though), seller could be out of £500 and the item.

Or if buyer claims they haven't received item and the item wasn't sent by trackable means Paypal will find in the buyers favour straight away, you can help yourself by sending all stuff recorded but then they could just claim that the item is not as described to get a refund from Paypal.

You can claim from Royal Mail but only up to £32 for recorded I think so if it's something expensive it's best to send special delivery.
There is no way to completely guarantee that you won't be ripped off, I guess you just have to have trust in the Ebay members.

[remaha]

Thanks SH. That's really useful to know, although it doesn't seem like there's much you can do about it.

[silenthill]

remaha said:

Thanks SH. That's really useful to know, although it doesn't seem like there's much you can do about it.

You're welcome, if you ever have any more Ebay related questions I'll have a go at answering them, although the board on Ebay is really useful for information, you'll always find an answer from someone who knows a lot about Ebay things there, most of them seem like nice people.

[julian]

remaha said:

Thanks SH. That's really useful to know, although it doesn't seem like there's much you can do about it.

That's why it's important to check out the feedback of your buyers. You can refuse to accept an offer from a buyer during the auction if you don't like his feedback score. Anyone in the habit of ripping sellers off is bound to have negative feedbacks. You might even consider anything below a certain threshold of positives to be too low as well, especially if it's a recently created account.

Theoretically you could specify collection only and require that the buyer pick it up from you directly. In which case you can insist on the money up front and don't have to worry about PayPal (I did this when I sold my TV recently). Of course that reduces the number of people likely to bid on it!

Regards

Julian

[silenthill]

julian said:

remaha said:

Thanks SH. That's really useful to know, although it doesn't seem like there's much you can do about it.

That's why it's important to check out the feedback of your buyers. You can refuse to accept an offer from a buyer during the auction if you don't like his feedback score. Anyone in the habit of ripping sellers off is bound to have negative feedbacks. You might even consider anything below a certain threshold of positives to be too low as well, especially if it's a recently created account.

Theoretically you could specify collection only and require that the buyer pick it up from you directly. In which case you can insist on the money up front and don't have to worry about PayPal (I did this when I sold my TV recently). Of course that reduces the number of people likely to bid on it!

Regards

Julian

You can set it in your preferences to block certain people, such as people with lots of negs or people who have bid and not paid in a certain time span, it's a good idea, I've done it on my Ebay, I also only accept Paypal and that has totally cut down on non paying bidders too.
From what I've seen it's people who sell high priced items that are more likely to get ripped off by using Paypal.